Privacy Policy

Haven & Home Central Oregon respects your privacy. Any personal information you provide such as your name, phone number, email, address, or service details is used solely to communicate with you, schedule services, manage bookings, or send invoices and receipts.

I do not sell, rent, or share your information with third parties. Some website tools (such as Wix, analytics, or booking integrations) may collect standard data needed for secure site functionality.

I may document services, communications, or property conditions for scheduling accuracy, quality assurance, or mutual protection. All customer information is stored securely.

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By contacting me or booking services through this website, you acknowledge and agree to this policy.

Terms & Conditions

By booking a service through this website, you agree to Haven & Home Central Oregon’s full Terms & Conditions.

• Payments: Standard and first-time cleanings require full payment at booking. Deep cleans, move-in/move-out services, and certain large projects require a 50% deposit, with the remaining balance due the same day or within 24 hours of service. Recurring clients are billed same day or within 24 hours.

• Service Requirements: Properties must be safe and accessible. I do not move heavy furniture or handle hazardous materials, infestations, or structural repairs.

• Staging Scope: Styling includes décor accents only; clients must provide or rent furniture for vacant homes.

• Liability: Haven & Home is not responsible for pre-existing damage, unstable or unsecured items, or outcomes resulting from client-provided products.

• Client-Provided Supplies: If you request the use of your own cleaning products or tools, I am not liable for product performance, reactions, or results.

For full details, please review the complete Terms & Conditions page.

Refund Policy

Due to the nature of scheduling and preparation, payments and deposits are generally non-refundable. However:

• Cancellations with at least 24 hours’ notice may receive a service credit toward a future appointment.

• Cancellations with less than 24 hours’ notice, same-day cancellations, or no-shows may result in forfeiture of payment or deposit, unless due to an emergency or safety concern.

• Deposits for deep cleans, move-in/move-out services, and large projects may be applied to a future booking at my discretion.

Thank you for respecting my time, preparation, and availability.